AGB

Cancellation of an already booked service will only be accepted in writing (by post or e-mail). Cancellations received by Canoa Berlin by e-mail are only valid after receipt of a confirmation.

The following costs are incurred in the event of booking cancellations:
For cancellations 21 to 8 days before the start of the booking period:
50% of the total price.

Cancellations within 7 days before the start of the booking period:
75% of the total price.

Special cancellation due to weather conditions:
In the event of official weather and storm warnings from the German Weather Service (DWD), the organizer reserves the right to cancel or postpone the tour for safety reasons. An alternative date will be offered in consultation with the customer.